Human Services Committee

Thursday, February 26, 2026, 10 a.m. (Boston time), Boston City Hall, 1 City Hall Square, Boston, MA 02201

Hearing on Docket #0287

Committee: Human Services Committee

Video of the meeting

On the agenda

Documents

Summary

The Human Services Committee, chaired by Councilor Murphy, held a hearing on Docket 0287 regarding senior programming and services across Boston, sponsored by Councilors Murphy and Flynn. Age Strong Commissioner Emily Shea and Deputy Commissioner Corinne Corrado presented on the growth of the older adult population, new programming sites, grantmaking, and partnerships, while BCYF Director of Operations Eddie McGuire reported increased older adult participation at community centers. Councilors asked about gaps in senior centers across districts, scams targeting elders, outreach to communities of color and public housing residents, fuel assistance, snow removal, and data on equitable access. No votes were taken; the matter was discussed and the docket was adjourned.

Transcript

7:21 Good morning everyone.

7:23 Um, for the record my name is

7:25 Erin Murphy, at-large city

7:26 councilor and I am the chair

7:27 of the City Council committee

7:29 on human services formerly

7:31 known as strong women families

7:32 and communities.

7:35 Today is February 26th, 2026

7:38 and the exact time is 10:07

7:39 a.m..

7:40 This hearing is being recorded

7:40 .

7:43 It is also being live

7:44 streamed@boston.gov backslash

7:47 City Council dash tv and

7:48 broadcast on xfinity channel

7:52 eight, rcn channel 82 fios

7:53 channel 964.

7:56 Written comments May be sent to

8:00 the committee email at c c h

8:01 dhs@boston.gov and will be made

8:03 part of the record and

8:04 available to all councilors.

8:06 Public testimony will be taken

8:08 at the end of this hearing.

8:09 Individuals will be called on

8:11 in the order in which they

8:12 signed up and we'll have two

8:13 minutes to testify.

8:15 If you are interested in

8:17 testifying in person, please

8:18 add your name to the sign up

8:20 sheet near the door of the

8:22 chamber and if you are tuning

8:24 in and looking to testify

8:26 virtually, you can email

8:27 central staff liaison megan

8:32 kavanaugh that is meg

8:34 anchorvale and a boston.gov.

8:37 For the link in your name will

8:38 be added to the list.

8:42 So today's hearing is on docket

8:44 0287 order for a hearing

8:46 regarding senior programing and

8:48 services across Boston.

8:51 This matter was sponsored by

8:53 myself and councilor Flynn and

8:55 was referred to the committee

8:58 of human services on February

8:59 4th 2024.

9:01 We are joined today by

9:07 councilor Flynn and we have um

9:09 before we introduce the panel,

9:11 um, if you would like

9:12 councilor Flynn to start with

9:12 an opening statement.

9:17 Thank you.

9:18 Councilor councilor Murphy,

9:22 chair Murphy for bringing this

9:23 important hearing forward.

9:27 I want to also thank the panel

9:29 for being here and for their

9:32 work, um, throughout the city

9:35 on supporting seniors and

9:36 ensuring equal access for

9:38 seniors across across Boston

9:39 across massachusetts as well.

9:42 Really um, have respect for all

9:44 three of these people I know

9:45 you'll informally introduce

9:46 them in a second.

9:50 Um, Boston as we all know, is

9:52 home to a large population

9:54 of older adults who rely on

9:57 city services, community based

9:59 programing, trusted partners to

10:01 remain healthy, connected and

10:04 able to age in place in the

10:06 city provides exceptional

10:07 senior focused programing and

10:09 services through the age strong

10:10 commission that used to be

10:11 called the elderly commission.

10:16 Um effectively managed um by

10:18 emily show does a tremendous

10:20 job um but her her team

10:23 provides education wellness

10:24 programing, social engagement

10:27 and support services for older

10:28 residents.

10:32 Um program is also delivered

10:33 through the Boston center for

10:34 youth and families.

10:36 Uh they play a critical role

10:38 throughout throughout the city

10:39 as well.

10:41 Um I had a chance to talk

10:43 briefly this morning to chief

10:45 now so I want to recognize the

10:46 bc wife team.

10:50 Um, for for all their important

10:52 work and and to recognize Ed

10:54 mcguire and the work he does

10:55 throughout the city as well.

10:57 Um, through community centers,

10:58 neighborhood based facilities

11:00 that serve as important access

11:02 points for older adults.

11:07 Um, again, I'm here to learn

11:09 from you and how we can support

11:13 ,um, our seniors including my

11:16 elderly parents that, um, are

11:18 still active but they're in

11:19 their late 80s but they love

11:21 going to the south Boston

11:23 public library and interacting

11:25 with the library staff and

11:26 their neighbors in south

11:26 Boston.

11:29 But seniors are, um, a want

11:30 seniors want to be part of the

11:31 community.

11:32 They are part of the community.

11:34 Many of them are veterans as

11:34 well.

11:35 Many of disabled.

11:38 Um, but Boston is a home for a

11:40 large number of seniors and we

11:41 we respect them.

11:44 We respect their contributions.

11:47 Um, also seniors and public

11:48 housing developments

11:50 developments are important to

11:50 me.

11:53 I represent the largest number

11:54 of residents living in public

11:56 housing of any district

11:56 council.

11:59 So I have a strong focus and

12:01 um, identification with public

12:02 housing tenants.

12:04 Um, but again want to say thank

12:07 you to the um to the bc wife

12:10 team, the eight strong team and

12:12 ethos I know ethos plays an

12:13 incredible role as well

12:13 throughout the city.

12:15 Um, Madam chair, thank you for

12:17 giving me an extra minute to,

12:18 um, talk about, um, what's

12:19 important to me.

12:20 Thank you.

12:23 And thank you for always

12:25 advocating for our seniors.

12:28 Many of us see your parents.

12:30 You must eddie in the

12:31 neighborhood still active when

12:33 reminding us I think my own

12:34 parents one of the reasons I

12:36 filed this hearing order um,

12:37 like council at Flynn, my

12:41 parents are no older and the

12:43 need for, um, you know,

12:45 connection and services is so

12:47 important and this is my fifth

12:48 year here on the council.

12:50 I have filed and held similar

12:52 hearing orders but last year we

12:54 did file a hearing order on,

12:55 you know, kind of gaps across

12:57 the city specifically that

12:58 because lots of neighborhoods

13:00 want to have like a building,

13:02 you know a senior center.

13:05 We know you know brighton

13:07 charlestown has one but we know

13:09 that those singular buildings

13:10 aren't the only place where our

13:13 seniors find services and also

13:14 your department.

13:16 Although you work you have to

13:17 work closely with so many other

13:18 city departments.

13:18 Right.

13:20 So thank you eddie for being

13:22 here from you know, dcf.

13:25 But last week council Flynn and

13:26 I were at a hearing with david

13:28 leonard in the library and one

13:30 positive thing many positive

13:31 things came out of it.

13:32 But one good thing was how

13:34 they've added a staff to really

13:36 address senior programing and a

13:38 staff person who's addressing,

13:39 you know, youth and family

13:40 programing across all of our

13:42 branches because as you know

13:43 people go to community centers,

13:45 our residents go to our

13:46 libraries, go to our senior

13:48 centers if there's one in their

13:48 community.

13:50 But we do hear you know, that

13:51 there are gaps across the city.

13:54 So how are we leaning on other

13:56 city departments to make sure

13:58 that all communities have it?

13:59 And the hearing we held last

14:00 year and I know I spoke

14:02 directly with to you about this

14:06 emily is it was it was held um

14:09 in west roxbury which wonderful

14:10 strong senior community that's

14:12 been advocating a lot for you

14:14 know, their need for a senior

14:14 center.

14:16 But I didn't want it to just be

14:17 focused on one neighborhood

14:19 because the bigger story is

14:20 like where where do we have

14:20 gaps?

14:22 Where where do we need to fill

14:22 in?

14:24 So looking forward to that.

14:26 You know, information from both

14:27 of you on how we can make sure

14:30 that every neighborhood, every

14:31 senior feels like they can you

14:33 know, is it ten minutes walk to

14:35 or you know, just have some

14:37 sense of equal opportunities

14:39 .

14:39 for our seniors across the city

14:40 So thank you for being here.

14:42 I'll formally first I'll um

14:44 introduce and say we've been

14:45 joined by councilor FitzGerald

14:46 .

14:47 So we're just starting with

14:48 opening statements if you'd

14:49 like to go council fisher.

14:51 Uh, no.

14:52 Thank you.

14:53 I apologize for the tardiness.

14:55 Uh, thank you all for being

14:55 here.

14:57 Uh, commissioner shea, I

14:58 understand we all want to hear

14:59 that sometimes too, so I hope

15:01 it wasn't too hard.

15:04 Um, but well worth it.

15:05 Uh, look forward to the

15:05 conversation.

15:06 Thank you.

15:06 Chair.

15:07 Thank you.

15:09 So today we've been joined

15:11 by emily shea, the commissioner

15:13 of the strong commission.

15:14 Corinne corrado.

15:18 Corrado I'm not sure your title

15:20 um, the deputy commissioner

15:21 deputy commissioner should know

15:21 that.

15:23 So the deputy and the

15:24 commissioner from a strong

15:25 thank you for both being here

15:27 and also eddie mcguire who is

15:29 bcp.

15:29 the director of operations for

15:31 So if you'd like to start with

15:32 some opening statements and

15:34 then we'll ask some questions

15:34 that be great.

15:35 Sure.

15:35 Great.

15:38 Um, so uh, thank you so much

15:39 for having us here and

15:41 councilor Flynn, I'll just say

15:42 that I saw your dad last time I

15:43 was in the south Boston

15:44 library.

15:46 there.

15:46 So he does like to to hang out

15:47 Um, but good morning.

15:50 council.

15:50 Uh, Madam chair, members of the

15:51 Um, thank you for the

15:53 opportunity to be here today

15:55 and thank you for highlighting

15:56 this important issue.

15:58 My name is emily shea and I

16:00 serve as a strong commissioner

16:01 and I have corinne with me.

16:03 Corinne credo who's our deputy

16:03 commissioner.

16:06 of her.

16:06 Um, corinne, uh, as part

16:10 Role oversees, um, uh, our

16:11 events and programs team which

16:13 is led by tyisha jones horner.

16:15 Um, it's an amazing team and

16:17 they're doing so many different

16:17 things.

16:18 So corinne is here.

16:21 Um, uh, just if there are, uh,

16:23 kind of detailed questions that

16:25 that I don't know um, hopefully

16:26 one of us can answer all

16:27 of your questions.

16:30 Um, but, uh, boston's older

16:32 adult population is growing

16:34 rapidly as I know you all know

16:36 from 88,000 residents over the

16:41 age of 60 in 2010 to more than

16:42 130,000 today an increase

16:45 of just 48 of an increase

16:47 of 48% in just 15 years.

16:49 And um, it's continuing to grow

16:50 as well.

16:52 Um, it should be growing

16:53 through at least 2050.

16:56 And this demographic shift

16:57 underscores the urgency

16:58 of expanding resources and

17:00 services so that older adults

17:02 can age with dignity, security

17:03 and opportunity.

17:05 Well, there are many pieces to

17:07 the puzzle of healthy aging.

17:09 Staying active and socially

17:10 connected is an important part

17:10 of the picture.

17:13 This is not only supported by

17:16 data but also what we hear loud

17:18 and clear from older residents

17:19 across Boston neighborhoods.

17:21 And I know that you all hear

17:21 this too.

17:24 Um, that is why the city's goal

17:26 is to ensure that every older

17:28 adult in Boston has access to

17:30 welcoming inclusive spaces that

17:33 promote physical health, social

17:34 connection, artistic

17:35 expression, lifelong learning

17:36 and overall wellness.

17:39 H strong uses a multi-pronged

17:41 approach towards programing

17:43 that include senior centers,

17:45 citywide programing, signature

17:47 events, partnerships and

17:49 grantmaking and I'm proud to

17:50 share that this past year has

17:53 been especially exciting for

17:54 advancing our programing goals.

17:57 I want to personally thank you

17:59 all and City Council for adding

18:03 an additional $200,000 to our

18:05 um to our budget last year as

18:06 an eight strong investment in

18:07 the final f y 26 budget.

18:10 We've used that specifically

18:11 for programing.

18:15 Um, this funding allowed us to

18:16 significantly expand

18:18 opportunities for older adults

18:19 to stay engaged and connected

18:21 in the community on an ongoing

18:21 basis.

18:25 In 2025 we activated five new

18:27 eight strong operated

18:29 programing spaces across the

18:29 city.

18:31 Um I think you've heard this

18:33 before but just to to tell them

18:35 uh, the do it center in roxbury

18:37 spontaneous celebrations in jp

18:39 the holland community center

18:41 and commons square library in

18:43 dorchester and union church in

18:44 the south end.

18:46 So we picked those because

18:47 they're kind of filling some

18:49 of the gaps that we see in the

18:51 city each offer and they're

18:53 each offering now two days

18:54 of programing every week.

18:57 Um we're also grateful to have

19:01 received um, $325,000 in state

19:03 earmarks, um, from our fabulous

19:05 state representatives.

19:07 Which has which have allowed us

19:09 to expand programing in already

19:12 active activated sites and also

19:14 in additional neighborhoods.

19:16 In addition, h strong operates

19:17 two senior centers in brighton

19:19 and east Boston that are

19:21 thriving active spaces.

19:23 I know you've all been to those

19:25 and um uh, councilor Murphy,

19:26 you were uh, dancing away there

19:27 at our mardi gras celebration

19:29 in brighton the other day.

19:31 Um, these centers remain

19:33 cornerstones of engagement and

19:34 community for older adults.

19:36 In fact, our vision is to

19:38 create that, um, type of space

19:40 in all Boston neighborhoods.

19:42 Together through these efforts

19:43 we have been able to provide

19:46 over 6000 hours of programing

19:47 at eight strong operated sites

19:49 across the city in this past

19:50 year.

19:52 And your investment helped to

19:53 ensure our ability to do this

19:53 work.

19:55 But our efforts go beyond

19:57 programing at eight strong

19:58 operated sites.

20:00 We continue to support special

20:02 programs at bc wyeth libraries

20:04 and other community

20:05 organizations while also

20:06 launching innovative

20:07 partnerships that introduce new

20:09 and enriching experiences to

20:10 older adults across the city.

20:13 These partnerships include

20:14 organizations like improv

20:16 asylum and Boston harbor

20:16 islands.

20:18 We are especially grateful to

20:20 partners like goddard house um

20:23 ,which since 2018 has made a

20:25 sustained investment in

20:26 sustaining creative aging

20:27 programs and expanding

20:28 meaningful cultural

20:30 opportunities for older older

20:31 people.

20:33 Through this partnership in

20:35 2025 we expanded our pool

20:37 of partners committed to

20:39 creative aging principles,

20:41 training an additional 25

20:43 teaching artists and 15 new

20:45 community based organizations.

20:47 These partners are now grown

20:49 equipped with tools to design

20:50 and deliver inclusive,

20:52 culturally grounded experiences

20:54 to older adults and we plan to

20:56 train another cohort next month

20:58 ,further expanding our reach

21:00 across boston's arts community.

21:02 Through this initiative, we've

21:04 also built strong partnerships

21:05 with leading cultural

21:06 institutions to bring high

21:08 quality, enriching experiences

21:10 to older adults from

21:12 storytelling classes hosted at

21:14 the mfa to art gallery exhibits

21:17 and hands on classes at the ica

21:20 and access to performances such

21:21 as the Boston pops and black

21:22 nativity.

21:24 These opportunities deepen

21:26 cultural engagement and expand